Refund Policy

All sales are final. We do not offer refunds, returns or exchanges on any product sold on this site, because every product is digital and is delivered in full the moment your payment is confirmed.

There is no partial delivery here. The second your payment clears, everything the item contains is open in your dashboard. You can read or watch all of it the same day.

That is what makes a refund different from a returned parcel. Nothing comes back. A refund on a digital library is a decision to give the product away, and a store that gives its product away has to charge everybody else more to survive.

We would rather keep prices low and be plain about the policy than raise them to cover returns. Stating this before you pay is the honest version of that trade.

Every item we sell, at every price: courses, prompt packs, creator kits and bundles.

Purchases where you changed your mind, bought by mistake, bought the wrong item, or decided the material was not what you imagined.

Purchases where you did not get the audience, reach or income you hoped for. We do not promise any of those anywhere on this site, and a result you did not like is not a delivery failure.

Purchases where you never opened your dashboard. Access being granted is delivery; using it is optional.

Accounts closed at your own request, whether by you or by us at your request.

A no-refund policy is not permission to keep money we are not owed. We will always refund you in these cases:

Duplicate charge. If you were billed twice for the same item, we refund the extra charge in full. You do not have to ask nicely and we do not need a reason.

We cannot deliver. If something on our side means you never get access to what you paid for and we cannot fix it, you get the whole amount back.

Unauthorised payment. If a payment was made from your card without your permission and this is confirmed, you get it back.

Accidental double purchase of the same item on one account. Our checkout tries to prevent this. If it slips through, the second charge is refunded.

Email info@arclight.co.in from the address you paid with. Tell us what happened and include the date of the charge. A screenshot of the bank line helps but is not required.

We reply to every message. Where a refund is due we process it to the original payment method, and it usually lands within five to ten business days depending on your bank.

Because the policy is firm, the burden is on us to answer your questions first, and we take that seriously.

Ask us anything before you pay. Whether an item suits what you want to make, whether you need the kit as well as the course, whether the tools work in your country, whether the material assumes experience you do not have. We will give you a straight answer, including when the straight answer is that you should not buy.

The pricing page lists everything for sale and what each item contains, the how-it-works page shows the flow end to end, and each product page shows exactly what is in that one. Read those, then ask us the rest.

Nothing in this policy removes rights you have under the law where you live. Some jurisdictions give consumers a right to cancel digital content that has not yet been delivered, and some allow that right to be waived once delivery begins with your express consent. Agreeing to these terms at checkout, and receiving immediate access, is that consent.

If the law where you live gives you a right that this policy does not, the law wins. Tell us and we will honour it.

If you think something has gone wrong, email us before you contact your bank. We answer quickly and we can fix an access problem in minutes, which a chargeback cannot.

Opening a chargeback on a delivered purchase is not a way around this policy. We keep records of delivery and access, we will provide them, and access to the account may be suspended while the case is open.